Contact Us

We’re always happy to help.

Whether you have a question about a product, need assistance with an existing order, want information about shipping or returns, or simply need help before making a purchase, the Virelt support team is here for you.

Customer Support

For general inquiries, order assistance, shipping questions, returns, refunds, or other customer service matters, please contact us using the information below:

Virelt

Email: support@virelt.shop
Phone: +1 (250) 365-1755

Mailing Address:
1816 Birchwood Dr
Castlegar, BC V1N 3L5
Canada

When contacting us about an existing order, please include your order number and the email address used when placing your order. Providing these details helps us locate your purchase and assist you more efficiently.

For return or refund requests, please contact us before returning a product so that we can provide the appropriate instructions.

We value every customer and aim to make your experience with Virelt as simple and pleasant as possible.