Shipping policy

Shipping Policy

At Virelt, we want receiving your order to be as straightforward as placing it. This Shipping Policy explains our shipping costs, estimated delivery times, order processing, tracking, and delivery procedures.

Free Worldwide Shipping

We are pleased to offer free shipping worldwide on orders placed through Virelt.

There is no standard shipping charge for eligible orders, regardless of destination.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery estimates may vary depending on destination, carrier operations, customs procedures, public holidays, severe weather, periods of unusually high shipping volume, or other circumstances outside our reasonable control.

While we work to provide reliable delivery estimates, estimated dates should not be interpreted as guaranteed arrival dates unless expressly stated otherwise.

Order Processing

After an order is placed, it may require processing and preparation before being transferred to the applicable shipping carrier.

Customers are responsible for providing complete and accurate delivery information at checkout. Please review your shipping address carefully before submitting your order.

Order Tracking

Where tracking is available, tracking details may be provided after the order has been prepared and dispatched.

Please allow some time for the carrier's tracking system to update after shipment information is issued.

Incorrect or Incomplete Addresses

If you notice an error in your shipping address after placing an order, contact us immediately at support@virelt.shop.

We will make reasonable efforts to update the information before dispatch. However, we cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to a shipping carrier.

Additional costs resulting from an incorrect address may be the customer's responsibility where permitted by applicable law.

Delayed Orders

Occasional delays may occur due to transportation disruptions, customs procedures, severe weather, holidays, carrier congestion, or other events beyond our reasonable control.

If your order appears to be significantly delayed, please contact our support team with your order number so we can review the available shipment information.

Lost or Damaged Packages

If you believe your shipment has been lost or if your order arrives damaged, please contact support@virelt.shop.

Provide your order number and any relevant photographs or delivery information. We will review the matter and help determine an appropriate resolution.

International Orders

Virelt ships worldwide.

International shipments may be subject to customs procedures or local import requirements depending on the destination. Any applicable duties, taxes, or charges will be handled according to the information presented during checkout and applicable laws.