Contact information

Contact Information

Virelt is committed to providing clear and accessible customer support.

Customers may contact us regarding products, orders, shipping, returns, refunds, website questions, or other matters relating to their shopping experience.

Store Information

Store Name: Virelt

Website: virelt.shop

Email: support@virelt.shop

Phone: +1 (250) 365-1755

Mailing Address:
1816 Birchwood Dr
Castlegar, BC V1N 3L5
Canada

Established: 2022

Customer Service

For the fastest assistance with an existing purchase, please include your order number and the email address associated with your order when contacting us.

For damaged, defective, incorrect, or missing products, please provide relevant details and photographs where applicable. This information helps our support team review your request more efficiently.

Returns and Refunds

To request a return or refund, contact us at support@virelt.shop within the applicable 30-day return period.

Please do not return an item before receiving the appropriate return instructions from our customer support team.

We appreciate your business and look forward to assisting you.